Ensure equal access


City government should use the regulatory regime to ensure equitable access to transportation for all city residents.

Make equity asks part of the negotiation process

Cities can use their regulatory powers to improve transportation access for underserved populations. For example, regulations developed in Portland, Oregon, required companies to reduce wait times for wheelchair-accessible vehicles (WAVs) until they reached parity with non-WAVs. A similar approach could be used to improve ride-sharing service for those in low-income communities.

Design a regulatory process around community input

Effective civic engagement can help ensure that community concerns and opportunities for benefits inform the regulatory design process. Open houses, surveys, one-on-one interviews, and facilitated design sessions all offer access to constituent insights and can reveal opportunities for greater community benefit.