Regulatory regimes are most effective when they leverage the experience and expertise of city staff and provide the information they need to make smart decisions.
Increase city staff’s proficiency in data-driven decision making
The proliferation of data collection in recent years has made it possible to enact regulations that are logical, grounded in fact, and supportive of desired outcomes. City staff need to be proficient in evidence-based decision making and using data to inform policy development and implementation. Training can help incumbent staff build these skills so that they are able to make the most of city-collected data, and data shared by private-sector firms and crowdsourcing (e.g., Yelp reviews).
Ask front-line regulators for input
Regulators are an important resource for cities. These individuals have first-hand experience and hard-won knowledge about the regulatory environment and those being regulated. Cities that seek input from front-line regulators can mobilize these insights and cultivate regulator buy-in before implementation begins.
- What Works Cities, Bloomberg Philanthropies
The City Hall Data Gap
- Sunil Johal and Michael Crawford Urban, Mowat Centre
Regulating Disruption: Governing in an era of rapid technological change