Establishing clear priorities for what regulations should protect or enable ensures that what’s most important for city residents stays front and center as city officials develop rules.
Start with value statements
City leaders need to be explicit about the values they wish to uphold and then devise regulatory plans that support those outcomes. For example, if service to low-income neighborhoods and ADA accessibility are priorities, city leaders should make that known and incentivize activities that align with these core principles.
Many companies regard regulation as an unnecessary impediment to growth and will push back at any change to the status quo. Therefore, cities entering into regulatory conversations with transportation companies need to be ready to stand their ground, and be prepared to let companies walk away if a reasonable compromise cannot be found. If the companies do choose to leave, all is not lost: cities can support homegrown solutions or smaller companies, benefitting the area economy in the process.
Support programs that keep passengers safe
Passenger safety is the north star of transportation regulation. Cities can encourage activities that make this goal a reality. Female driver programs, diversity training, more robust driver background checks, and greater scrutiny of the industry can help city governments fulfill their responsibility to protect residents.
- Stephen Bauer, Stanford Social Innovation Review
Building Values-Based, Results-Driven Leaders
- Joe Cortright, CityCommentary
A To-Do List for Promoting Competitive Ride-Sharing Markets